What is to be made of the outcry when newly issued recycling "wheelie" bins are discovered to contain microchips for weighing and evaluating householders' rubbish? The angry accusations that speed cameras are generating excessive income for the government? The consternation at the measures taken by[...]

Taking readers through the practical history of ethnography from its anthropological origins through to its use in a ever-widening variety of organizational, academic and business contexts, this book covers the whole research project process, starting with research design, and dealing with such prac[...]